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Post by Inspeqtor on Nov 29, 2015 5:38:54 GMT
Charles, just going back to this for some clarification.
Adobe's suggestion to rename either the printer or the scanner if you have an all-in-one printer is offered not only in the Help file but also in the Adobe Photoshop Elements forum. And, yes, there is confirmation that it works (depending on the nature of the original problem). You do the renaming via the Control Panel.
1. Control Panel\Hardware and Sound\Devices and Printers\ . . .
2. Right-click on the printer icon, select Printer properties, and select the General tab.
3. Enter a new name for your printer in the appropriate box.
Sepiana, One question I have with renaming my printer... My wife uses a laptop and frequently also uses the same printer. IF I rename the printer will her laptop still 'see' my printer? Thank you bobh! I just tried using the Epson scanner, and as you suggested yes it worked great!!
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Post by Inspeqtor on Nov 29, 2015 5:46:04 GMT
I wanted to post a screenshot to show what I get when I click on WIA Support, but do not find a way to post here on PSE & More an image directly from my computer, and I have forgotten the name 2 websites that I have used, and do not find a bookmark in my files.... one was cube something, the other started with a P...
Charles,
Check our FAQs board. There are instructions how to insert an image into a post using a variety of image-hosting services. Most of our members use postimage.org.
You may be thinking of Pixentral and CubeUpload. Pixentral seems to have gone out of business. CubeUpload has had some problems lately; it has been up and down.
The error message you are getting seems to indicate the problem is between the OS (Windows 10) and your printer/scanner (Epson). The fact that you said you didn't have this problem when using Windows 7 seems to substantiate it.
It may be a good idea to also try these sites for help.
www.windows10forums.com/
www.epson.com/cgi-bin/Store/support/SupportContactsEmail.jsp?UseCookie=yes
Yes Cubeupload and Pixentral were the 2 I was thinking about. They do both seem to be down at the moment.... so they are not very reliable I will use postimage.org in the future Thank you Sepiana
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Post by Sepiana on Nov 29, 2015 5:48:26 GMT
Sepiana, One question I have with renaming my printer... My wife uses a laptop and frequently also uses the same printer. IF I rename the printer will her laptop still 'see' my printer? Thank you bobh! I just tried using the Epson scanner, and as you suggested yes it worked great!! Charles, I don't see why not (assuming you have your printer on your home network).
BTW, did you notice the suggestion posted earlier in this thread about using the software that came with your scanner? It could have saved you some time.
If you have a 64-bit version of Windows and you don't want to use WIA, there is a workaround. Use your scanner's software and save your scans to a folder.
As a side note, this is the same suggestion Barbara Brundage makes in The Missing Manual.
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Post by Inspeqtor on Nov 29, 2015 5:58:24 GMT
Thank you... yes it is on a home network Now that you mention it, yes I did see it, but it went straight over my head ......sigh..... I do not have her Missing Manual
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Post by Sepiana on Nov 29, 2015 6:18:23 GMT
I do not have her Missing Manual I own a copy of The Missing Manual for each and every version of Elements I have (except for version 14 because Barbara didn't write one). I live by what I preach -- "Don't use Elements without it". Just like the credit card slogan.
It was thanks to her book that I learnt the workaround to use the scanner software. Then, I just passed the information to you.
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Post by Inspeqtor on Nov 29, 2015 6:54:21 GMT
I do not have her Missing Manual I own a copy of The Missing Manual for each and every version of Elements I have (except for version 14 because Barbara didn't write one). I live by what I preach -- "Don't use Elements without it". Just like the credit card slogan.
It was thanks to her book that I learnt the workaround to use the scanner software. Then, I just passed the information to you.
And I thank you very much for passing the information to me.... I do apologize for not heeding your advice when you gave it to me!
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