Problems adding value to crop dimensions box

[shalebing]

I have been using Elements 9 for a number of years with no issues but the past few days I am getting an unusual but really annoying problem. When I want to resize a photo I always use the width and height boxes at the top and the crop tool from the left hand toolbar. Whenever I type in a value in the width box (e.g. 1200 pixels) Photoshop immediately changes it to 0.333cms and throws up the error notification you can see in my attached screenshot. I have been happily using this method of resizing for years without this aggro! Anyone got any ideas please?
*EDIT - sorry, only just noticed that the screenshot I attached is displayed a lot smaller than the image I posted and it is almost impossible to read the error message. It states "A value between 0.335cm and 1058.333cm is required. Closest value inserted."

[img src="i.ibb.co/4VNpy7Q/Image234.jpg" src="" alt=""]

[pontiac1940]

Sept 6, 2023 14:49:53 GMT shalebing said:

It states "A value between 0.335cm and 1058.333cm is required. Closest value inserted."

I can't help you as I also get this error message and currently using PSE 2023. It has been an intermittent problem for a few years with assorted versions of PSE.

[Sepiana]

Sept 6, 2023 14:49:53 GMT shalebing said:

I have been using Elements 9 for a number of years with no issues but the past few days I am getting an unusual but really annoying problem. When I want to resize a photo I always use the width and height boxes at the top and the crop tool from the left hand toolbar. Whenever I type in a value in the width box (e.g. 1200 pixels) Photoshop immediately changes it to 0.333cms and throws up the error notification 

Hi shalebing, welcome to PSE&M! 

When a tool develops an abnormal behavior, Adobe recommends resetting it. Let's try resetting the Crop tool. 

1. Click on the tiny downside arrow to the left of "Aspect Ratio" in the Crop tool bar.
2. Select "Reset Tool" from the drop-down menu.
3. Try the Crop tool again. See if the problem is gone.