"SAVE AS" menu gone HayWire ???

[BuckSkin]

PSE 7

A new problem has started plaguing me when I "save as" a file as a PSD and then "save as" the same "flattened" file as a jpeg.

I hope I can explain this such that it makes sense......... Before this problem began, I have saved thousands of layered PSD files, then flatten the layers and saved the exact same named file as a jpeg; then, I click the little X to close the file and it would immediately close.

Now, just out of the blue, it has started acting thus:

All check-boxes in the "save as" window are as they have always been.

I "save as" the file as a PSD with layers; then, I flatten the layers and "save as" the file as a jpeg.

When I switch from PSD to jpeg in the drop-down menu, "copy" is automatically added to the file name and the "as a copy" box checks itself.

It refuses to let me un-check the "as a copy" box; however, it will allow me to delete the word "copy" from the file name.

Regardless, when I finish saving the jpeg and click the X to close, a warning box pops up asking if I want to save changes to the PSD file; If I choose "save changes", it flattens my layered PSD file that was already saved as layers; if I choose "no", it just closes without messing up the PSD.

This is becoming quite annoying and adds unnecessary steps to the simple task of saving a file.

I am doing things exactly as I have been for the last few years and no options have been changed in the "save as" menu; how do I fix this ?

Thanks for reading.   

[Sepiana]

I am not really sure what is going on but we could try deleting the Preferences file. According to the Help file . . .

Preference settings control how Photoshop Elements displays images, cursors, and transparencies, saves files, uses plug-ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file may be damaged. You can restore all preferences to their defaults.

To delete the Preferences file -- Press and hold Alt-Ctrl-Shift immediately after Elements starts launching. Click Yes to delete the Adobe Photoshop Elements settings file.

NOTE:  Elements has two separate Preferences file, one for the Organizer and one for the Editor. This procedure will affect only the Editor's Preferences file.

[BuckSkin]

Thank you, Sepiana; I will give that a try tomorrow and see if that cures the problem.

I am also going to print those instructions and tape them on the wall where I know where they are when I need them.

Thanks.

[Major Major]

As a side note, there is no need to flatten the layers before saving as a jpg. The process of saving as a jpg will flatten them automatically.

[BuckSkin]

Well.........., after about 137 attempts, I have not been successful at getting that little menu box to pop up.

It seems I read somewhere of a trick that makes it work, something like maybe holding down one of the keys before launching PSE.

A couple years ago, I did manage to delete the preferences file and it took many attempts that time also.

On some of my attempts, the little blue PSE icon would flicker so long as I held the keys; however, continuing to hold the keys did not seem to accomplish anything.


What am I doing wrong ?

Thanks.

[Sepiana]

BuckSkin,

It is all a matter of timing. If you delay too long between launching Elements and pressing those three keys, you won't get the pop-up message; Elements will just launch itself.  Try right-clicking on the shortcut instead of clicking on it.

If you are having problems with this technique, Adobe has another way to delete the Preferences file. Navigate the path below and delete the Preferences file.

C:\Users\[user name]\AppData\Roaming\Adobe\Photoshop Elements\7.0\Editor\Adobe Photoshop Elements 7 Prefs.psp

NOTE:  Before you can navigate the AppData path, you need to set your folder options to show hidden files -- Show hidden files.

Source:  Help file -- Preference file locations | Photoshop Elements and Premiere Elements

[BuckSkin]

In the preferences file path address, where it says [user name], do I just type it exactly as it appears, or am I supposed to type in an actual user's name ?

If so, do I leave or omit the brackets ?

I have no earthly idea what my "user's name" is; how do I find out ?

I apologize for being so ignorant.....

Thanks.

[Sepiana]

BuckSkin,

When you go to C:\Users\ . . ., you will see some folders listed. Assuming you have created two user accounts -- an Administrator account and a Standard User account -- you should have two folders with your name (probably two different names). Just select the folder with the name you created for the Standard User account.

[BuckSkin]

Mission finally accomplished........!!!!!

Sepiana, I could never have done this without your generous knowledge and patience.

I gave up on the "hold three keys" business and followed your instructions to go into the actual files.

One thing I did experience:
When I typed the entire address, instead of taking me to the files, it immediately launched the editor.

What I did do instead was to enter the address as given, but stop typing at "\Editor\", and this took me to a list of Elements files, one of which was preferences.

I highlighted that file and clicked "delete"...........(it went into the recycle bin, so I knew that I could restore it if I had messed something up).


Now, my editor performs as it should and a host of problems and glitches have been cured.


Before the fix, every time I chose the "move" tool, it would refuse to work until I performed "edit > preset manager > Done"; same thing for the "crop" tools drop-down size menu.

Tonight, the wife was editing a bunch of her images when she informed me that it had just began refusing to save her work; instead of saving the files, a message would pop-up stating that we had used up all of our RAM.

She gave up and quit; so, I tried to open a few of my images in the editor to see if I could figure out what was going on; when the editor screen would open, a message would pop-up stating that the jpeg file was corrupted and therefore would not open.


After I deleted the editor preference file, all of these problems went away.

Thank you for helping me get this fixed; it is appreciated.

[cats4jan]

Nov 18, 2015 14:33:31 GMT Major Major said:

As a side note, there is no need to flatten the layers before saving as a jpg. The process of saving as a jpg will flatten them automatically.

In all the info that has been passed back and forth, Major's great tip might have been overlooked, so I'm copying it, so it doesn't get lost in the thread.

[Sepiana]

Nov 23, 2015 7:53:11 GMT BuckSkin said:

Mission finally accomplished........!!!!!

Sepiana, I could never have done this without your generous knowledge and patience.

I gave up on the "hold three keys" business and followed your instructions to go into the actual files.

One thing I did experience:
When I typed the entire address, instead of taking me to the files, it immediately launched the editor.

What I did do instead was to enter the address as given, but stop typing at "\Editor\", and this took me to a list of Elements files, one of which was preferences.

I highlighted that file and clicked "delete"...........(it went into the recycle bin, so I knew that I could restore it if I had messed something up).


Now, my editor performs as it should and a host of problems and glitches have been cured.


Before the fix, every time I chose the "move" tool, it would refuse to work until I performed "edit > preset manager > Done"; same thing for the "crop" tools drop-down size menu.

Tonight, the wife was editing a bunch of her images when she informed me that it had just began refusing to save her work; instead of saving the files, a message would pop-up stating that we had used up all of our RAM.

She gave up and quit; so, I tried to open a few of my images in the editor to see if I could figure out what was going on; when the editor screen would open, a message would pop-up stating that the jpeg file was corrupted and therefore would not open.


After I deleted the editor preference file, all of these problems went away.

Thank you for helping me get this fixed; it is appreciated.

BuckSkin,

You are most welcome! Glad to hear all is well now. Kudos to you! You didn't give up.

BTW, if a tool in the Tools panel misbehaves, try resetting it.  Click on the tiny downside arrow on the left end of the Tool Options bar and select "Reset Tool".

[Sepiana]

Nov 23, 2015 15:51:30 GMT cats4jan said:

Nov 18, 2015 14:33:31 GMT Major Major said:

As a side note, there is no need to flatten the layers before saving as a jpg. The process of saving as a jpg will flatten them automatically.

In all the info that has been passed back and forth, Major's great tip might have been overlooked, so I'm copying it, so it doesn't get lost in the thread.

Janice, thanks! Very thoughtful of you. Indeed, this is a very valuable tip. Craig, thanks for posting it!