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Post by tourerjim on Jan 17, 2016 18:16:57 GMT
Not sure if im in the right place with this post but here goes, PSE 13, im sure ill sort it but ive lost my PSD thumbnail images & only have the file so any suggestion be appreciated.
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Post by Sepiana on Jan 17, 2016 18:29:06 GMT
tourerjim,
I am not sure I understand the problem. Would you please give us more details?
- Can you see the PSD thumbnails at all? Are they of a generic type? Preview of the files are not being generated?
- Are you on a PC or on a Mac?
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Post by tourerjim on Jan 17, 2016 18:40:30 GMT
tourerjim,
I am not sure I understand the problem. Would you please give us more details?
- Can you see the PSD thumbnails at all? Are they of a generic type? Preview of the files are not being generated?
- Are you on a PC or on a Mac?
Arrr yeah the preview of the image is missing but the psd thumbnail files i can still edit from. |
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Post by Major Major on Jan 17, 2016 18:46:17 GMT
PC or Mac?
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Post by Sepiana on Jan 17, 2016 18:50:05 GMT
Would you please give us more information? Your answers will determine the course of the troubleshooting.
- Are you on a PC or on a Mac?
- If you are on a PC, is this happening when you look at an image in Windows Explorer, for example, in the Pictures library?
- When did this problem begin?
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Post by tourerjim on Jan 17, 2016 19:07:06 GMT
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Post by Sepiana on Jan 17, 2016 19:09:34 GMT
Windows does not automatically generate preview thumbnails for PSD files. If you were able to see such preview thumbnails, you had to have installed a Codec. Maybe the Codec got corrupted. Do you remember what Codec you were using? Maybe just uninstalling/reinstalling it will do the trick. |
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Post by tourerjim on Jan 17, 2016 19:51:26 GMT
Thinking about it, i had pse 13 update about week ago & must of happen around the time, pc search didn't find the codec software.
I could run the pse 13 disc see if that works...?
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Post by Sepiana on Jan 17, 2016 20:28:29 GMT
Thinking about it, i had pse 13 update about week ago & must of happen around the time, pc search didn't find the codec software. I could run the pse 13 disc see if that works...? I may be wrong but I can't see how this update would affect the generation of PSD preview thumbnails. This is not an Elements issue; this is a Windows-related one. Windows cannot generate PSD preview thumbnails; you need to install a Codec. I just don't understand how you could have been able to see such preview thumbnails before if you didn't have a Codec installed. Did you check the Control Panel? Did you get a new computer? If so, this may explain the problem. This Codec doesn't come with Windows.
I myself use FastPictureViewer Codec Pack. There is also a free Codec -- SageThumbs.
Just to make sure we are on the same wavelength. What is your answer for this question posted earlier in this thread? -- "If you are on a PC, is this happening when you look at an image in Windows Explorer, for example, in the Pictures library?"
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Post by tourerjim on Jan 17, 2016 21:07:16 GMT
I've been using pse for many years & always been able to view psd thumbnail images so if i opened the window in pse edit i've aways been able to see thumbnail & a preview image so never checked to see which codec software i had on laptop or with previous laptops so im really unsure.
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Post by michelb on Jan 17, 2016 21:18:37 GMT
I've been using pse for many years & always been able to view psd thumbnail images so if i opened the window in pse edit i've aways been able to see thumbnail & a preview image so never checked to see which codec software i had on laptop or with previous laptops so im really unsure. Sepiana is right. This is a Windows problem, Elements uses the Explorer for some functions like selecting files to open. If you have no codec to display the psd files, those won't show neither in Elements nor in the Explorer outside of Elements. What has changed in your setup (Win or Elements versions) is an academic discussion: you'll have to get the codecs, and the links given by Sepiana are now widely used. |
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Post by tourerjim on Jan 17, 2016 22:10:50 GMT
Thinking about it, i had pse 13 update about week ago & must of happen around the time, pc search didn't find the codec software. I could run the pse 13 disc see if that works...? I may be wrong but I can't see how this update would affect the generation of PSD preview thumbnails. This is not an Elements issue; this is a Windows-related one. Windows cannot generate PSD preview thumbnails; you need to install a Codec. I just don't understand how you could have been able to see such preview thumbnails before if you didn't have a Codec installed. Did you check the Control Panel? Did you get a new computer? If so, this may explain the problem. This Codec doesn't come with Windows.
I myself use FastPictureViewer Codec Pack. There is also a free Codec -- SageThumbs.
Just to make sure we are on the same wavelength. What is your answer for this question posted earlier in this thread? -- "If you are on a PC, is this happening when you look at an image in Windows Explorer, for example, in the Pictures library?"
Maybe one of my earlier versions of pse had the codec software as i must go back to 2001/2 & as far back as i can remember been able to view in windows explorer so very odd...! Anyhow sorted now thanks to you all, Sapiana I went for the FPV codec. |
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Post by Sepiana on Jan 17, 2016 22:26:26 GMT
Maybe one of my earlier versions of pse had the codec software as i must go back to 2001/2 & as far back as i can remember been able to view in windows explorer so very odd...!
Anyhow sorted now thanks to you all, Sapiana I went for the FPV codec.
You are most welcome! Glad to hear it worked.
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