Freezing Editor in PSE 14

[wewah]

I cannot seem to type any text on PSE-14. As soon as I hit the text button, everything freezes up. This was true before I installed the Windows 10 upgrade. I have plenty of memory, but the Disk usage shoots up to 100% as soon as I try to add text to an image. Same thing for several other actions that I can't recall just now.

Windows 10

[Sepiana]

Hi wewah,

There could be many reasons why the Editor freezes, stops responding, crashes.  Let's try the usual fix first -- delete the Preferences file.  According to the Help file . . .

Preference settings control how Photoshop Elements displays images, cursors, and transparencies, saves files, uses plug-ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file may be damaged. You can restore all preferences to their defaults.

Go to Edit>Preferences>General. Click on the "Reset Preferences on next launch" button. Ignore the "This cannot be undone." warning and click OK. Close Elements and then start it again.

NOTE:  Elements has two separate Preferences file, one for the Organizer and one for the Editor. The procedure above will affect only the Editor's Preferences file.

[wewah]

Sepiana, I appreciate your exacting response and I followed the steps carefully. I closed Elements and opened it again, only to find it froze as soon as I asked it to use the Type function. Next steps?

[Sepiana]

wewah,

- Do you get an error message when the Editor freezes?

- Does the Editor ever freeze at start-up?

- You mentioned -- "Same thing for several other actions that I can't recall just now". Can you give an example?

- You mentioned -- "This was true before I installed the Windows 10 upgrade". Which OS did you use before?

- Did you install Elements 14 as an administrator?

Without waiting for your answers, I am going to take a very long shot in the dark.

Right-click on the desktop shortcut and select Run as administrator. See if the Editor freezes.  If it doesn't, close Elements and launch it again but this time do it as a standard user.