Post by srmoment on Feb 18, 2021 19:24:45 GMT
Last week, I was working on an image, one original layer, one copy and one blank layer which I was using with a watercolor brush to create snowflakes.
I would get one set of snowflakes done (there were thousands!) and save (as I always do). On the second or third save Elements would freeze and I could not even use Windows (10) (Ctrl-Alt-Del) to end the application. I had to physically turn my computer on and off. When I went to retrieve the image, if it came in at all, it was one black layer, ....nothing else.
I put a note up on the Adobe community site and tried several suggestions (system clean-up; remove/reinstall Elements 2021; update graphic driver directly from graphic site....) and nothing worked.
Finally, I removed Elements 2021 and reinstalled Elements 2020. Since then I have had no problems with freezing or with corrupted files. My conclusion is that something is going on with Elements 2021, where it reaches an overload somewhere and freezes the computer completely so it is inoperable. I don't know whether this is a software issue, or perhaps an Adobe Cloud issue, as it seemed as Adobe Cloud was continually working in the background.
I don't want Adobe Cloud on my system as I don't like saving to clouds; who can trust them - they eventually rain or snow or spew lightning at you!!!
The following are some screenshots I took at the time of the freezing. (I could access other applications, just not Elements which was frozen in time.)
I would get one set of snowflakes done (there were thousands!) and save (as I always do). On the second or third save Elements would freeze and I could not even use Windows (10) (Ctrl-Alt-Del) to end the application. I had to physically turn my computer on and off. When I went to retrieve the image, if it came in at all, it was one black layer, ....nothing else.
I put a note up on the Adobe community site and tried several suggestions (system clean-up; remove/reinstall Elements 2021; update graphic driver directly from graphic site....) and nothing worked.
Finally, I removed Elements 2021 and reinstalled Elements 2020. Since then I have had no problems with freezing or with corrupted files. My conclusion is that something is going on with Elements 2021, where it reaches an overload somewhere and freezes the computer completely so it is inoperable. I don't know whether this is a software issue, or perhaps an Adobe Cloud issue, as it seemed as Adobe Cloud was continually working in the background.
I don't want Adobe Cloud on my system as I don't like saving to clouds; who can trust them - they eventually rain or snow or spew lightning at you!!!
The following are some screenshots I took at the time of the freezing. (I could access other applications, just not Elements which was frozen in time.)
